Shopee is a mobile-first social marketplace where everyone can browse, shop and sell. It is a platform tailored for Southeast Asia, combining the authenticity of a customer-to- customer (C2C) marketplace with payment and logistical support, making online shopping easy, secure and fuss-free.The Shopee team believes in the transformative power of technology. As shopping on mobile devices becomes the ‘new norm’, Shopee aims to continually enhance its platform and become the region's top mobile commerce destination. Shopee is supported by Garena, Southeast Asia’s largest internet platform provider. Officially launched in 2015, Shopee has exponentially grown in popularity within the region in less than a year. The team has also been growing in numbers and is now 1,000+ strong, spanning across Singapore, Malaysia, Thailand, Indonesia, Vietnam, Philippines and Taiwan.With the rapid expansion of the Shopee team, we are constantly on the lookout for potential young talents who have the passion and drive to become part of a fast-moving and dynamic team. Do check out our career website http://career.garena.sg/ for our available positions!
Bangkok Thailand , Thailand Founded 2015 1001-5000 employees
Interested in working with this company?
Shopee ตลาดออนไลน์บนมือถือ ซื้อ-ขายได้ในเวลาเพียง 30วิ ทุกที่ ทุกเวลา (Discover Shopee mobile marketplace. Buy and sell in less than 30 sec, anytime, anywhere)
WHAT WE DO
We pride ourselves on innovation, agility and dedication. As we are spearheading innovation and impacting lives in Asia, we seek outstanding individuals with the passion and aptitude to lead the change with us! We believe the future of the world lies in connectivity where people are linked to everyone and everything. Therefore, we have made it our mission to connect an ever-growing number of “dots” in the world through technology. With a commitment to innovation, we develop services and solutions that plug existing market gaps in the region to improve our users’ everyday lives. Today, our platforms span entertainment, social & commerce and financial services, establishing multiple touchpoints in our users’ lives.
Vendor Acquisition (VA)
Categories that they are hiring for: 1. Food, Pet food 2. HB (Heath & Beauty) 3. TKB (Toys, Kids and Baby) 4. Stationary 5. SO (Sport & Outdoor)
Head of Commercial
SEM (Search Engine Marketing)
Senior HR (Warehouse)
Head of Marketing
Key Account Manager (KAM)
Hybrid RM & GD
elationship Management Associate & Graphic Design Job Description: · Define, implement and execute business development / growth strategy for the category · Responsible to define strategy towards category’s growth · Maintaining relationship with new and existing merchants, with different size of their business Qualifications: · Candidate must possess at least Bachelor’s Degree/Post Graduate Diploma in any field. · Excellent in English communication in both writing and reading capability · A must to be proficient in Adobe Photoshop** · Driven and motivated · Can work under pressure and meet deadlines · Good degree from recognised university is a plus
SEO Manager / Specialist
Content Manager / Specialist / Writer
Marketing Community Content
Relationship Management (RM)
Relationship Management (RM)\n- Age not over 27 years old\n- Experience as BD, AE, Sales with e-Commerce, Marketplace, Startup for 1-2 years.\n- Fresh Grad are welcome. (CU, TU, MUIC) with GPA 3.00 up\n- Good communication, Human relations skills, flexible, active personality.\n- Have analytical skills (+MS Excel)\n- Willing to learn in startup company, on the phone, take care of sellers on Shopee.\n\nSalary 25-32K
Brand E-commerce Manager
Brand E-commerce Manager
Senior Associate, Fraud Management
- Monitor real time queues and identify high risk transactions within the business portfolio. - Observe customer transactions to identify fraudulent activity such as account take over, friendly fraud, theft and similar other risks. - Identify fraudulent transactions and cancel them from further processing. - Monitor constantly customer and transactional records to identify unauthorized transactions and fraudulent accounts. - Identify system improvements to prevent fraudulent activities. - Take advance in Fraud reports and meeting with initiatives idea to prevent the further high risk transaction. 2 - 5 years experience in Fraud Prevention Excellent English communication skill Fast-learner
BI 0-3 years experience
Online Marketing / Digital Marketing
- Relationship Management (RM)\n- Category Management\n- Vendor Acquisition
Copywriting / Content Marketing
-Experience content, fashion, beauty -Shopee build community, to create content for conversation in community -Graduated from CU or TU -Inter culture, personality, active, friendly -Eng good or quite
"CS Team Lead" ob Responsibilities: • Lead customer service team of e-commerce business • In charge of customer service related KPIs • Manage the development and implementation of operational strategies for customer service management • Ensure that all subordinates are working effectively and follow all technical and company service processes • Ensure proper notification/ escalation of service activities are followed to ensure smooth operation with sellers • Manage, train and coach contact center’s team members and monitor staff’s performance according to established monitoring standards • Handle customer and sellers queries and complaints • Ensure operation support provided is able to meet service commitment and customer requirement. • Ensure smooth running of daily processes to meet service commitment level Job Specifications: • Bachelor's Degree in any related fields. • At least 8 years’ experience in a contact center, managing a team of at least 20 agents. • Good command of written and spoken English • Excellent communications and inter-personal skills • Good service mind with the ability to handle customer's complaint and enquiry • Leadership ability to include demonstrated ability to develop team members
PR / Communications
"PR Associate" Job Descriptions • Develop media relations strategy, seeking high-level placements in print, broadcast and online media • Coordinate all public relations activities • Leverage existing media relationships and cultivate new contacts within business and industry media • Manage media inquiries and interview requests • Create content for press releases and byline articles • Monitor, analyze and communicate PR results on a regular basis • Evaluate opportunities for sponsorships and advertising on an on-going basis • Build relationships with thought leaders to grow industry awareness • Maintain a keen understanding of industry trends and make appropriate recommendations regarding communication strategy surrounding them Requirements • Bachelor Degree in PR, Marketing, Journalism, Mass Communications, Communication Arts or any related field • At least 2 year in PR experiences with the good relationship with all Media Channels • Pleasant personality, strong both communication & interpersonal skills and computer literacy • Creative thinking, result-oriented, proactive, flexible person
Online Marketing / Digital Marketing
Campaign Management Description - Conceptualize, develop and execute marketing campaigns. - Collaborate and coordinate across multiple teams, including social media, paid ads,offline, BD, design and operations. - Ensure smooth and timely execution of campaigns. - Regularly review analytics and metrics to report on campaign performance. - Generate new ideas and drive continual optimization of marketing campaigns. Requirements - Good degree from recognized university. Background in communications/marketingis a bonus. - Excellent command of English. - Prior experience in eCommerce marketing and/or campaign management will be abonus. - Highly meticulous. - Strong project management and executional abilities. - Ability to be creative operationally and strategically. Strong work ethics and performance-driven. Reliable and good team player who enjoys a fast-paced environment.
PR / Communications
- รับสมัครเป็นพนักงานประจำ มีเงินเดือนประจำให้ทุกเดือน 16,000 – 20,000 บาท ตามประสบการณ์ - บริการตอบข้อซักถามและให้คำแนะนำกับลูกค้าทางโทรศัพท์ ตอบอีเมล์ และ แชท - รับแจ้งและดำเนินการแก้ไขปัญหาเบื้องต้นของลูกค้าที่เกิดจากการใช้บริการต่างๆของ Shopee - มีใจรักงานบริการ - แก้ไขสถานการณ์เฉพาะหน้าได้ดี - ทำงานภายใต้ความกดดันได้ดี - ติดต่อประสานงานกับแผนกอื่น ๆ ในบริษัท
Business Development / Vendor Acquisition
Job Description ● Given the nature of our product, you will be expected to be constantly selling throughout your waking hour ● You will be responsible for encouraging sellers to come on board the platform, and this will include merchants from all walks of life, both offline and online ● You will be responsible for managing the merchant relationships including the onboarding process and on-going key account management ● At a more senior level, you would be given responsibility of a category to manage where you are expected (together with a team) to retain, optimize and drive overall sales volumes of the category Qualification ● Bachelor or Master Degree in BBA or related fields from well-known university ● 1 - 3 years experience in Business Development would be a plus ● Age not over 26 years old ● Logical thinking and strong problem solving skills ● Good team player, with an aptitude for sales and the ambition to constantly outperform your KPIs ● Fresh graduates are welcomed to apply ● Experienced hires would be considered for more senior positions
Community Lead, Shopee Job Description • Responsible for creating, managing and growing Shopee’s presence and awareness through social media channels and other strategic online properties • Generate creative content, valuable conversations and tactical initiatives aimed at building long-term user loyalty • Build and maintain positive experiences on all touch points by ensuring high levels of responsiveness and timely engagement • Monitor online conversations and participate in them to build brand visibility • Locate and engage advocates within the communities to foster dialogue • Establish social listening and engagement analytics to generate insights and recommend strategies to achieve objectives • Plan and execute community meetup events Requirements • Bachelor or Master degree in Mass Communication / Public Relation / Marketing / Journalism or relevant fields • Minimum 3-5 years experience - social media or community building for brands preferred • Experienced in team management • Keen interest in community trends + passion for community building • Strong creative writing and communication skills in English and Thai • Willing to learn and work in a fast-paced and dynamic environment
Visual / Graphic Designer
Workscopes • Creative and brimming with ideas, we want a team member who can come up with ideas of their own, bounce them off the team and engage in the banter in our newsroom. • Responsible for video shooting and post-production tasks including video editing, subtitling as well as photos and images editing • Deal with motion graphic design work for program production and other functions • Assist in video shooting occasionally • Get the tasks done by time and period Requirements • Bachelor graduated in Graphic Design or related fields • Open-minded with energetic personality • 2-3 years experience of editing video content using Final Cut Pro X. • An organised, fast working and accurate team player • Confident using After Effects, Photoshop and Illustrator • Technical knowledge of cameras and a love of photography would be an added bonus.
Visual / Graphic Designer
Workscopes • Designing photos graphic with illustrator tools and materials • Planning the concept of the graphic with company standard and patterns • Getting a brief from cross-function team in graphic designer or VDO editing to plan the concept with initiative ideas • Managing and hand over the work tasks to the each team members for their project responsibility • Get the tasks done by time and period Requirements • Bachelor graduated in Graphic Design or related fields • 5-7 years experience as a graphic designer, corporate work is preferred • Multi tasking and flexible • Current or previous experience in team mananging is preferred • Excellent command in English both speaking and writing • Open-minded with energetic personality
Job Responsibilities: • Plan, develop and implement events including flea markets, booths and community gatherings, from proposal right up to delivery • Deliver events within timeline and budget resources that achieve acquisition and engagement objectives • Manage supplier relationships, as well as operational and administrative functions to ensure projects are delivered efficiently • Track project deliverables using appropriate tools • Support branding initiatives and internal communication Job Specifications: • Bachelor's Degree in Marketing, Mass Communications, Advertising and related fields. • 2-4 years experience in events, organizer or project management. • Able to develop positive working relationships with a range of consumer internal and external • Good command of English and computer literacy. • Ability to work independently and under pressure • Opened-mind, self-motivated and positive attitude.
INTERESTED IN WORKING WITH THIS COMPANY?